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PillPack, Proximity, and the Amazon Future of Pharmacies
If you want to predict the path of innovation in your industry, consider one unifying strategic concept: proximity. Introduced by innovation guru
Four Steps to Outthink COVID
We are dealing with unprecedented change invoked by the COVID-19 pandemic. What we need more than ever is a sense of hope.
What Today’s Most Influential Business Thinkers Recommend for Managing Through COVID-19
In March, as the reality of COVID-19 started taking hold, when my team received our fifth request in one day to postpone
The Most Important Strategic Question To Ask: What Business Are You In?
As I write this, I’m resting in an elegant second-floor hotel lobby overlooking the cobblestone streets of a pedestrian shopping district in
Play: The Source of Innovation
In the 1830s, an artist and tinkerer, Samuel Morse, directed his curiosity to a question few had considered before. Numerous scientists and
For 2020, Consider the Wisdom of NOT Planning
Twenty years ago, long before we had children, my wife and I decided to spend Valentine’s Day weekend in Tuscany. We were
Your Innovation Needs a Sponsor … Here are 6 Signs You Have the Right One
That historic moment when the perfect team unifies beyond an opportunity, pregnant with possibility, is the essential scene of any great innovation
If a 2,000-Year-Old Organization Can Pivot … So Can You
If people try to tell you that pivoting is the new thing, that it’s the fresh Silicon Valley approach to business designed
The Payoff of Liberating People to Innovate
As a leader, encouraging your employees to innovate isn’t just a nice thing to do for them. It also delivers tangible value
We Get Innovation Wrong Because We Measure the Wrong Thing
What you measure matters. Consider a bridge built in Laufenburg, a town that straddles Germany and Switzerland. As the two halves of
The Future of Netflix: Why Critics Were Looking in the Wrong Places
Netflix made headlines recently for their unexpected decline in new subscription growth and drop in subscriptions in the US, which pushed their
When Fosbury Flopped: Three Lessons for Disruptors
In 1968, Olympic fans and athletes watched in bemusement as a college sophomore jumped over the high bar backward. Until that day,
Seven Ways to Squelch Innovation
Sometimes they don’t know it themselves. When they do, they hide it. But they are out there. Executives, managers, and business owners
Strategy as Play: Lessons from Urban Outfitters
The word “strategy” too often brings to mind images of uptight executives in boardrooms, with heavy binders and spreadsheets, debating critical choices.
The Fortress and the Ship: How to Manage Your Core Business While Seeking New Innovation
In a glass-walled boardroom overlooking the Hudson River wrapping around downtown Manhattan, the Statue of Liberty in the distance, our guest lecturer
What to Ignore on “Most Innovative Companies” Lists
The folks at Fast Company and Forbes this month released their annual “most innovative companies” lists. Like many of us, I look
Top 10 Trends your Chief Strategy Officer Should Be Thinking About in 2019
The future matters. Just ask anyone, or any organization, who thinks they don’t have one. All of your greatness today – your
Moving Beyond Your Hierarchy
For years I’ve sat on the opposing side of hierarchy. That rigid concept in which orders are barked down from above and
