Tony Hsieh’s Strategic Pattern As many of you know, we recently said goodbye to an amazing leader, former CEO of Zappos, Tony Hsieh. We learned many lessons from Tony, the most important one being that the key question in strategy is to ask, “What business are we really in?” On Zappos’ success, he told us, “We

Last week I got to spend five and a half hours with one of the most influential strategic thinkers alive today, Gary Hamel. He has written five global best-selling books, published 17 papers in Harvard Business Review, and has taught at London Business School for 30 years.

In March of 2008, the United States’ national public radio system (NPR) seemed to have a fatal and too common choice: to bet on the past rather than the future. It’s the kind of decision that has initiated the fall of many once-great companies: Toys “R” Us, Polaroid, Borders, Macy’s, RadioShack, and BlackBerry, to name

When an airplane hits turbulence, it seeks a new altitude. One without turbulence. Even better, one with tailwinds. Now, COVID has certainly injected turbulence rarely seen in history. But is this turbulence universal? Is every sector of the economy under threat?