Supply Chain Speaker - Keynotes by Kaihan Krippendorff


Supply Chain is being disrupted and changing faster than ever before. For a customized keynote that is energizing, impactful, and actionable – book Kaihan for your next supply chain event or conference.


The supply chain is experiencing dramatic change and disruption. Omnichannel fulfillment, last mile service, blockchain, and IoT are all top of mind. When change happens there is opportunity to re-imagine business models, re-think how you engage employees, re-evaluate what impact your organization has on the world, and develop creative solutions to complex problems.


Throughout his career as a consultant, keynote speaker, and founder of the Outthinker Strategy Network (an exclusive network of Chief Strategy Officers and Executives from Fortune 500 and private companies with $1B+ revenue), Kaihan Krippendorff has worked with some of the biggest brands with complex global supply chains including: The National Association of Wholesaler-Distributors, Allegis Global Solutions, ABM, Unifi, and Pharmpix.


Selecting the right keynote speaker for your supply chain event is one of the most important decisions you will make this year. Content, energy, ability to connect to an audience, and actionability are all important factors to consider. Former McKinsey Consultant, NYU Professor, bestselling author, and globally recognized authority on strategy, growth, and transformation, Kaihan Krippendorff will make your event an undeniable success with a customized supply chain keynote that leverages his unique perspective and deep experience in the industry.


The time to act is now. Don’t just be a Thinker. Be an Outthinker.


An active leader in supply chain, Kaihan brings deep industry experience, proprietary research, and exclusive insights to every keynote he delivers.


Eric Shinseki


  • The supply chain management industry is projected to grow from $19.79B in 2021 to $37.41B in 2027 (Statista). 
  • Companies spent $1.5T on shipping in 2017 (WSJ). 
  • Global roadway emissions have grown 70 percent since 2005; supply chain operations account for 90 percent of companies’ carbon footprints (Symbia). 
  • Seventy percent of companies plan to focus less on low-cost suppliers and focus more on “resilient and flexible” suppliers (Foley). 

Trends in Supply Chain

Smart Logistics

Omnichannel Fulfillment

Last Mile Service

Smart Logistics

  • Like the transportation sector, the supply chain industry is shifting heavily towards smart technologies that increase safety, security, and efficiency.  
  • Implementing stronger and smarter AI could be the key to reducing basic operational tasks, reallocating employees to more complex jobs, and increasing accuracy through forecasting (SCB).  
  • Blockchain in the supply chain could perhaps be the most noticeable area of growth for blockchain in the economy. Transparency and accessibility of information from end-to-end in logistics can eliminate data silos, creating more efficient and consistent systems (SCB).  
  • IoT is being increasingly implemented in supply chains as a way to increase resource efficiency, delivery optimization, and data collecting.  
  • Currently, 80,000 UPS delivery vehicles with 200 IoT-connected sensors which track points like driving speed, idling time, and fuel consumption also serve as primary data collection devices, allowing the company to innovate upon preventative maintenance, delivery efficiency, and communication-to-customer during the delivery (Cleo). The company’s “never turn left” strategy capitalizes on collected data to optimize routes for drivers by avoiding key pinch points in the transportation process (Cleo). 

Omnichannel Fulfillment

  • The pandemic brought on a sharp increase in sales transactions completed digitally, creating new opportunities and challenges in logistics for to-consumer distribution.  
  • As of this writing, in 2021, notable companies are being influenced by the “Amazon effect,” a disruption of traditional in-person fulfillment caused by an intense rise in online transactions which is built on low-delay, omnichannel delivery (CleoTechTarget).  
  • Omnichannel fulfillment is focused on expanding capability to deliver to customers from multiple origin points—warehouse to consumer, distribution center to consumer, store to consumer, and supplier to consumer—increasing agility and flexibility in delivery and fulfillment (SCBCleo).  
  • Amazon spread its fulfillment promise to customers across multiple origin points, enabling agile delivery from their own warehouses, suppliers, and individual retailers—all made possible through a variety of logistics contracts with USPS and others (Cleo).  

Last Mile Service

  • With the growth of omnichannel fulfillment comes a need for innovation in the “last mile” of delivery.  
  • Although smart logistics are growing rapidly, constraints like traffic congestion, regulatory changes, and delivery location and density can still be unpredictable (Startus Insights). Additionally, the final step of fulfillment, x-to-consumer, is often the costliest.  
  • Companies are seeking ways to expand their fulfillment capabilities, reduce costs, and increase customer satisfaction by upgrading the last mile of delivery.  
  • Companies offering innovative LMaaS options, like crowdshipping, package lockers, and automated delivery, are seeing growth.  
  • Matternet and Manna are two companies providing drone logistics services for companies; Matternet enables companies in the healthcare, retail, and humanitarian sectors to move medications quickly and efficiently (Startus Insights), and Manna offers delivery services for restaurant chains through its aviation-grade drone fleet (Startus Insights).  

The Outthinker 8P framework – opportunities for disruption and innovation in supply chain


  • Logistics giant UPS is constantly seeking innovative ways to update its capabilities as a 3PL service leader.
  • UPS saw a 22.3 percent increase in domestic revenues YOY in Q1 2021 (Forbes).
  • In 2020, the company reached a deal with Arrival, a London-based EV manufacturer, to purchase 10,000 electric vans for its delivery fleet (Forbes).
  • UPS also recently announced its plans to integrate eVTOL delivery aircraft, made by Beta Technologies, into its fleet as a way to reduce emissions from air-based delivery and increase agility in delivery capabilities (Fast Company).
  • Through its innovation with IoT-connected delivery vehicles, UPS drastically lowered its carbon footprint by reducing fuel consumption, tracking vehicle maintenance, and optimizing delivery routes (Cleo).
  • Ranpak is a global paper-based packaging supplier, with sales of $300M in 2020 (Forbes).
  • The company offers paper-based packaging and packing materials as a way to reduce plastic use and increase sustainability in supply chains.
  • The company offers unique machines for packaging based on customer needs: the Geami, which cuts packing material for protecting fragile items, and the Trident, which cuts specialized packing material to fill voids in boxes while providing excellent support for items packaged inside (Forbes, Ranpak).
  • The company also recently unveiled its Cut’it! EVO machine, which cuts boxes to custom sizes based on specific packaging needs, in order to reduce waste and optimize box size for items to be packed inside (Forbes).
  • Narvar is a SaaS logistics company which aids businesses in improving their shipping operations while increasing interactivity for customers waiting on deliveries (Fast Company).
  • During the pandemic, Narvar redesigned its platform to provide agility and flexibility in shipping, returns, and pickups for businesses who closed their physical spaces (Fast Company).
  • Narvar has enabled companies to offer returns via mail for in-store purchases, implement buy online and pickup in-person systems, and developed paperless package returns using QR codes (Fast Company).
“8Ps” of StrategyOpportunity
for Disruption
Recommended Leverage Points
Position- The farmers, individual and corporate, that you are targeting.

- The need of the agricultural industry that you seek to fill.
3- What technologies do you control that can help you tap into market
segments that you previously thought unreachable?

- What are the potential business alliances you could think about with key players in the segment to serve your customers with integrated solutions? (Serving customers with more integrated solutions example: serving farmers with fertilizers, crop protection and other).
Product- The products you offer, and the characteristics that affect their value to customers.

- The technology you develop for producing those products.
8- What moves are your organization taking to implement Big Data and analytics to your operations? What IoT and blockchain applications can you use?

- What tools and technology could you utilize or develop to improve food quality, traceability, and

- How can you develop a more sustainable production model to accommodate constraints on arable

- What is the future business model needed to serve new differentiated products to your customers?
Promotion- How you connect with farmers and consumers across a variety of locations and industries.
- How to make consumers, producers, and other stakeholders aware of your products and services.
8- How are you connecting your product with individual and corporate farms who could utilize it?
- How could you anticipate market and customer needs to make customers interested in accessing your differentiated products?
PriceHow consumers and other members of the agricultural supply chain pay for access to agricultural products.7- What elements of value comprise your pricing? How do each of those elements satisfy the varying needs of your customers?
Placement- How food products reach consumers. How the technologies, data, and services reach stakeholders in the supply chain.9- What new paths might exist for helping consumers access the food they desire?
- How are you adapting your operations and supply chain to accommodate consumers’ desire for proximity to the food they eat?
- How could you anticipate customer expectation to make products more
accessible to customers/agile supply chain?
- Have you considered urbanization as a part of your growth strategy?
- How your food satisfies the needs and desires of your customer.
- How the services you provide to agribusiness fulfill their needs.
9- Where does your food rate on a taste, appearance, and freshness
- Could the services you provide to companies and farms in the agriculture industry be expanded to meet more needs?
- What senses does your food affect besides hunger? How does your
customer extract value from your food in addition to consumption?
Processes- Guiding your food production operations in a manner cognizant of social pressure.8- How can you manage the supply chain differently to improve traceability and reduce waste?
- How can you innovate systems in production, processing, storing, shipping, retailing, etc.?
- What are new capabilities to increase sustainability (impact on the environment, or ESG) components?
People- The choices you make regarding hiring, organizing, and incentivizing your people and your culture.- How are you leveraging the agricultural experience of your staff bottom-up to achieve your vision?
- How do you anticipate new organizational capabilities needed to perform your future strategy (innovation, exponential technologies needed, agile customer relationship, innovative supply chain)?
- How do you manage your talents to assure suitable development with exposure in the agrifood main challenges/allowing a more sustainable view of the opportunities/cross-sectors?