Finance Services Keynote Speaker
The financial services industry is being attacked by competitors new and old. New technologies, changing consumer preferences, and regulations are all challenges to navigate. For a customized keynote that is energizing, impactful, and actionable – book Kaihan for your next financial services event or conference.
Speaker
Finance Services Keynote Speaker
Kaihan Krippendorff has deep experience in financial services. He earned a degree in finance and mechanical engineering from the University of Pennsylvania and Wharton School before working for several international financial organizations and consultancies including McKinsey and Company. He brings unique experience and insights that draw from his extensive work and keynotes for a list of clients that includes some of the most recognized brands including: Aetna, AIG, Allinial Global, Aviso Wealth, Bank of America, BNY Mellon, Chubb, CIBC, Citibank, CoBank, eMoney Advisor, FHL Bank, Hartford Steam Boiler, KPMG, Mastercard, New York Life, Pershing, TIAA, Securities Industry Institute, The Federal Reserve, CUNA Mutual, Vanguard, Prudential Financial, and T. Rowe Price.
Throughout his career as a consultant, keynote speaker, and founder of the Outthinker Strategy Network (an exclusive network of Chief Strategy Officers and Executives from Fortune 500 and private companies with $1B+ revenue), Kaihan has been a part of the dramatic change and disruption hitting financial services and insurance. Digital transformation, focus on user experience, ecosystem/partnership development, changing regulations, and movement beyond cash are all top of mind. When change happens there is opportunity to re-imagine business models, re-think how you engage employees, re-evaluate what impact your organization has on the world, and develop creative solutions to complex problems.
Selecting the right keynote speaker for your financial services event is one of the most important decisions you will make this year. Content, energy, ability to connect to an audience, and actionability are all important factors to consider. Former McKinsey Consultant, NYU Professor, bestselling author, and globally recognized authority on strategy, growth, and transformation, Kaihan Krippendorff will make your event an undeniable success with a customized financial services keynote that leverages his unique perspective and deep experience in the industry.
The time to act is now. Don’t just be a Thinker. Be an Outthinker.
An active leader in financial services, Kaihan brings deep industry experience, proprietary research, and exclusive insights to every keynote he delivers.
insights
Finance Services Insights and Perspective
Context
- Banking and financial services companies have traditionally been slow to innovate, but COVID-19 has forced disruption across the industry, accelerating the move to digital and the need to update legacy architecture (Kognitive).
- The sharing economy will infiltrate the financial system. According to PWC, “[It] may have started with cars, taxis, and hotel rooms, but financial services will follow soon enough. In this case, the sharing economy refers to decentralized asset ownership and using information technology to find efficient matches between providers and users of capital, rather than automatically turning to a bank as an intermediary” (PWC).
- Competition in the insurance space is also poised to expand outside of carriers to companies in other industries that will offer their own coverage (RSM).
- Cybersecurity will be a top risk facing financial institutions. In a 2016 PWC global CEO survey, 69 percent of financial services CEOs reported that they are either somewhat or extremely concerned about cyber threats (PWC).
trends
Trends in Finance Services
Digital Transformation
Focus on User Experience
Collaboration
Regulatory & Security Compliance
Moving Beyond Cash
trends
Kaihan's 8Ps Framework
Opportunities for disruption and innovation in the industry
Opportunity for Disruption : 10
- How would you rank the current level of trust that your customers feel toward your brand?
- What actions have you taken to support your customers and improve the lack of trust in the financial services industry?
- What tools are you using to collect and interpret customer data to understand your customers?
- Can your customers personalize their suite of offerings based on need and what they will use?
Opportunity for Disruption : 3
- How have you altered your offerings to serve a greater number of customer segments?
- What options do you have to package and personalize offerings according to customer preferences?
Opportunity for Disruption : 4
- How could you combine or bundle services based on usage?
- What opportunities do you have to create co-branded offers with partners?
- How are you leveraging digital to enable risk-adjusted or flexible pricing?
Opportunity for Disruption : 6
- What opportunities do you have to partner with new fintech companies with enhanced marketing capabilities?
- In your current partnerships, are your interests aligned and supported?
Opportunity for Disruption : 9
- How are you creating a hybrid digital and physical environment?
- What is the user experience when accessing your digital services?
- What opportunities do you have to partner with companies that are interested in serving the same customers to enhance both of your capabilities?
- How are you using mobile to serve your customers and personalize their experience?
Opportunity for Disruption : 7
- How are you segmenting customers? Do they feel supported as individuals?
- To what extent have you moved from a branch model to self-service and digital?
Opportunity for Disruption : 9
- What obstacles have you encountered in updating your legacy systems?
- If you operate in a legacy environment, what partners might help you transition?
- What are you doing to increase speed of transformation in order to move to digital and mobile offerings?
Opportunity for Disruption : 6
- As the physical branch model transforms, employees need to be empowered to work from anywhere.
- Partnering with banks gives fintechs access to top talent.
- In recent years, plenty of indicators have shown Big Tech would upset big banks by entering banking. JPMorgan is outthinking the competition by joining forces with them. The bank has partnered with Amazon and Airbnb to empower them to offer banking services. The platforms will be able to offer virtual bank accounts, loans, and discounts to customers who stash money in their e-wallets. Customers can process payments within the apps. In exchange, JPMorgan will handle all payment processing and cash movement (Source).
- This personal, customized home insurance startup provides homeowners insurance in regions prone to climate change disasters, like California, Florida, and Louisiana. Kin uses precision data to adjust custom coverage and pricing for homes that are vulnerable to the effects of climate change (Source).