Kaihan Krippendroff - Kaihan Krippendorff

Beyond the GenAI Hype: Finding Your True Competitive Edge

Leave a Comment / Blog / Kaihan Krippendroff

This audio was recorded by an AI program. Like most organizations, our Outthinker Networks community of chief strategy officers has been exploring the strategic implications of generative AI (GenAI) throughout the year. This month, an insight from our roundtable with Michael Jacobides of London Business School brought remarkable clarity to our discussions. While many organizations […]

Beyond the GenAI Hype: Finding Your True Competitive Edge Read More »

Leading in a Polarized World: Insights from Outthinker Networks’ Roundtable with Oxford’s Karthik Ramanna

Leave a Comment / Blog / Kaihan Krippendroff

This audio was recorded by an AI program. What does it take to lead in a polarized world? This month at Outthinker Networks, our community of chief strategy officers and innovation leaders met with Karthik Ramanna, professor of business and public policy at Oxford University and author of The Age of Outrage: How to Lead

Leading in a Polarized World: Insights from Outthinker Networks’ Roundtable with Oxford’s Karthik Ramanna Read More »

Level Up: Turn Work Into a Game

Leave a Comment / Blog / Kaihan Krippendroff

This audio was recorded by an AI program. There’s an important shift happening in the way businesses approach success. Employees have become the new customers. I talked about the shift in a recent article (“The Evolution of Strategy: From Competition to Customers to Employees”). Organizational leaders can no longer treat their employees as secondary to

Level Up: Turn Work Into a Game Read More »

A Hidden Key to Growth: Unlocking Your Channel Strategy

Leave a Comment / Blog / Kaihan Krippendroff

Many rapidly scaled companies won through channel strategy – finding or creating a new path to the customer. Consider Dell. They decided to sell PCs directly to consumers, bypassing traditional retailers. Salesforce delivered a customer relationship management (CRM) platform via the cloud, avoiding on-premises installations. Apple opened its own stores, reducing its dependence on third-party

A Hidden Key to Growth: Unlocking Your Channel Strategy Read More »

Transform from Bureaucracy to Entrepreneurialism in 3 Simple Steps

Leave a Comment / Blog / Kaihan Krippendroff

This audio was recorded by an AI program. I’m just back from my second visit in the last month to Qingdao, China, where I attended an award ceremony conference that Haier calls the Zero Distance Awards. In addition to enjoying the beer (also called Qingdao) and seafood the city is known for, I got to

Transform from Bureaucracy to Entrepreneurialism in 3 Simple Steps Read More »

How to Spot the Future Before it Arrives

Leave a Comment / Blog / Kaihan Krippendroff

The following is an updated version of a post that was originally published in 2016. It is so easy to miss! When the future was lobbing softballs at you, you could hit the trends every time. But now the future has upped its game. It’s throwing fastballs and curveballs. Who would’ve predicted five years ago

How to Spot the Future Before it Arrives Read More »

My Surprising Visit to a Washing Machine Factory

Leave a Comment / Blog / Kaihan Krippendroff

Click here to listen to an AI recording of this post. I just returned from an exciting trip to Qingdao, China. In addition to eating brains and snails, I saw something that blew my mind when I visited a Haier washing machine factory. To the common observer, the process to create the appliances simply looks

My Surprising Visit to a Washing Machine Factory Read More »

Is Your Company Really Customer-Centric?

Leave a Comment / Blog / Kaihan Krippendroff

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” – Steve Jobs This audio was recorded by an AI program. I just got back from China for a special research visit to Haier, the leading appliances manufacturer, and I had the realization that

Is Your Company Really Customer-Centric? Read More »

The 5 X 5 X 5 Experiment

Leave a Comment / Blog / Kaihan Krippendroff

The following post was originally published in 2015. Here is the fundamental issue: innovation seems too risky. Your company says they want it. They hold innovation events, call “innovation” a top priority, and build internal innovation teams. But no one, even the most admired innovators, is confident their efforts are paying off. Perhaps we fundamentally

The 5 X 5 X 5 Experiment Read More »

The Evolution of Strategy: From Competition to Customers to Employees

Leave a Comment / Blog / Kaihan Krippendroff

This audio was recorded by an AI program. In the 1980s, business strategy was dominated by competition. Michael Porter introduced the concept of competitive advantage. Strategists and business leaders became obsessed with differentiating their business from the competition by taking market share and becoming, as General Electric famously was, number one or number two in

The Evolution of Strategy: From Competition to Customers to Employees Read More »

Author name: Kaihan Krippendroff