Kaihan Krippendorff

The Fall Itinerary of Advantage: Q3 Insights to Win Q4 & Kickstart ’26

This audio was recorded by AI.   I’ve spent the past two weeks moving between boardrooms from San Diego to Boston to Mexico City to New York, comparing notes with CEOs and CSOs on what actually worked in Q3 and which ideas carried across industries. As I prepare for London to attend the Outthinker Summit […]

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The Strategy Advantage You’re Missing: Flow

This audio was recorded by AI.   I’m eating lunch at a restaurant in the Pallazzo Hotel in Las Vegas and thinking about the keynote address I’m delivering tomorrow. After a restorative August of deep work, I’m entering the season of movement again—Vegas, Colorado, San Diego, Boston—speech after speech, conversation after conversation. The November Outthinker

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Sprouts Farmers Market: Build With Purpose, Manage for CLV

This audio was recorded by AI.   In my hunt for the top companies to round out the upcoming Outthinker List, I’ve discovered that Sprouts Farmers Market offers a masterclass in CLV-inspired success. The outlier in its industry, Sprouts wins by getting sharper, not bigger. While most grocers chase breadth and promotions, Sprouts narrowed the

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Urban Outfitters: From Fashion Retailer to Lifetime Value Architect

This audio was recorded by AI.   When investors talk about Urban Outfitters, Inc. (URBN) — the company that operates a portfolio of brands including its namesake Urban Outfitters, Anthropologie and Free People — the conversation often starts with volatility. Retail is a fickle business, tethered to shifting tastes and exposed to margin pressure from

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The Digital Compass: How CLV Guides Modern Business Strategy

This audio was recorded by AI.   What do Amazon’s recommendations, Celestica’s strategic pivot, and your Spotify Discover Weekly playlist all have in common? They’re reflections of a world that no longer sees customers as one-time transactions but as relationships. In today’s data-rich, digitally connected economy, the metric that matters most isn’t revenue or margin.

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Hitched to CLV: Celestica’s Bold Bet on Long-Term Value

This audio was recorded by AI.   You may not recognize Celestica’s name, but odds are your digital life runs through them. Whether you’re streaming a video, backing up your phone, or accessing the cloud, the underlying infrastructure was likely designed, assembled, or managed by Celestica. The company is one of the world’s largest electronics

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