Last week, I moderated a discussion between a group of entrepreneurs from throughout Asia (Malaysia, China, Singapore, Philippines, etc.) and Chris Marquis, Cornell Business School professor, author of Better Business: How the B Corp Movement is Remaking Capitalism, and one of today’s leading authorities on social business.
6 Reasons to Consider Becoming a B Corp Read More »
The idea of a business ecosystem is not new. Throughout history, partnerships and systems have formed to take advantage of efficiencies and solve problems bigger than any one organization.
5 Requirements for Successful Ecosystems Read More »
Last weekend, my kids and I hopped into the car to pick up dinner. We were looking forward to visiting our favorite local spot, and hadn’t had the time to get there over the past few weeks. But when we pulled up to the storefront, the sign on the door noted that the store’s hours
Should Customers or Employees Come First? Read More »
For human beings, language is a powerful connector. We use common vocabularies to interact socially, build communities, and facilitate understanding.
Why Your Organization Needs a Shared Language to Succeed Read More »
This morning turned into a bit of a crazy whirlwind. I had the schedule all planned out: Leave at 7:20am with my two sons, Makar and Lucas, and my wife, Pilar. Drop Makar at his bus stop, followed by Lucas at his, then drive Pilar to the train station, which is adjacent to my office
What To Do When Plan A Becomes Plan E Read More »
In her most recent book, Seeing Around Corners, innovation and strategy expert Rita McGrath teaches leaders to spot inflection points, or major industry shifts, before they happen. “Snow melts from the edges,” she explains. In winter, the first signs of spring appear at the edges of snowcaps. In business, radical innovation typically begins on the
Banking at Walgreens: Innovation at the Edge Drives Unexpected Ecosystems Read More »
In 2006, a pair of Swedish entrepreneurs banded together to fight an ongoing problem: Piracy in the music industry was costing artists, retailers, and record companies billions of dollars in lost sales. Customers who had previously gone to CD or record stores to purchase music were now evading legislation to download songs for free, instantly
What Spotify Can Teach Us About Proximity Read More »
It’s 6:30 a.m. at the Dark Sky RV resort in Utah. I’m sitting out by the gas firepit and everyone else is asleep. The sun is rising, but it’s not one of those sudden appearances that I often see in the Northeast. Instead, the sky is wide open above the vast horizon, and it begins
Disrupting Your Industry: Lessons From an RV Park Read More »
Most evenings, when I’m not traveling, I make time to get in at least half an hour on my Peloton bike. It helps to wind down at the end of the day. I’ll turn on a show (lately I’ve been slowly savoring this season’s episodes of The Handmaid’s Tale and waiting in anticipation for season
The Core Concept That is Delighting Customers Read More »
Shuffling through the crowds of Fourth of July weekend shoppers, I spied my prize. The farm stand’s rows were bursting with color—juicy strawberries, rich blueberries, and robust peaches. “Over here,” I called out to my kids to join me. We carefully selected handfuls from the overflowing baskets. Fresh berries would make a perfect addition to
How “Proximity” Technologies are Bridging the Gap Between Demand and Delivery Read More »
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